Terms and Conditions
General Terms and Conditions for Consumer Services
Welcome to Subol
BY SIGNING THIS APPLICATION FORM, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS .
PLEASE READ THESE GENERAL TERMS CAREFULLY. THEY AFECT YOUR LEGAL RIGHTS.
- For the pre-order of Samam product, the purchaser will have to pay and wait until the first Half of 2018 to have the product shipped and delivered to his/her address. The advantage of this pre-order is that the purchaser will get about 50% discount from the original price of Samam.
- If the product delayed on the estimated time which is the first quarter of 2018:
- The purchaser has the right to cancel the order or wait as it’s a support for this outstanding product.
- The purchaser will be informed by email that registered in the billing details and they will be updated with the arrival time of the product to Doha.
2. CHANGES TO THE AGREEMENT:
We reserve the right to update, change or replace any part of these Terms and Conditions. Subol may, from time to time changes these terms and conditions and it can be updated at any time depending on Subol legal team. It is your responsibility to check our website periodically changes.
3. TERM :
This agreement will remain in effect until it and/or the Services are terminated by either party, or the agreement superseded by another agreement for Services.
4. REFUND AND CANCELLATION POLICY:
- We will refund you after canceling the order from our website. It will take 7 to 10 days for the refund to reflect and it will be reversed to the same card used. Refund will be processed only once the product is received back to Subol.
- Samam product can be canceled immediately after placing the order with a charge of 3% as a service charge from the total amount.
4. SHIPPING POLICY:
In general, the shipment will take 30 days from China to Qatar, and it is free of charge. We will ship the product out as soon as possible but this will not always be the same day as your order.